Some habits are worth adopting. I will try to adopt this one…will you?
I am probably as guilty as anyone, but information is something that must be available for all that need it.
Have you ever helped a client in a way that was detrimental to you or your company? It’s a selfless act, but ultimately, it’s unsustainable. Wouldn’t it be great if it did not have to be that way?
Everyone knows somebody that seems to always stand out from the crowd. Whatever they do seems to be just a little better or a little more.
If the person you are speaking with is outside your company and industry, why confuse them with insider language?
Clear communication is often difficult. But it is the essence of mutual understanding.
It is frustrating to think you have reached an agreement with someone to only find out you really didn’t.
When a prospect appears, or worse, is hiding around the corner, this represents an opportunity to make a difference.
Determining how to fix the problem should begin with quality listening, asking clarifying questions and confirming a common understanding.
There is no better way to earn people’s trust than to be true to your word.