Last updated September, 2018
Outsource Corporate Partners, LLC and its affiliates (collectively, “Outsource Corporate Partners”, “we”, “us”, or “our”) believe in transparency and are committed to informing you, our online visitor / customer (“you”, “your”, or “user”), about how we treat your personal information and the rights and options that you have with regard to your personal information.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Website.
Who Is Responsible For Your Personal Information?
Outsource Corporate Partners has certain responsibilities with regard to the personal information that you provide to us through our Website.
If you are a user located in the European Union (the “EU”) or European Economic Area (“EEA”), Outsource Corporate Partners generally considers itself to be the controller of the personal information that we collect from you for purposes of the EU General Data Protection Regulation, 2016/679 (GDPR). If you are a user located in Canada, we collect data personal information from you for consistent with the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA).
What Personal Information Do We Collect and Why
We may collect or request anonymous or non-personally identifiable information from our Website users. Such information cannot identify a specific individual unless combined with personally identifiable information. For example, we may collect aggregate website information for a variety of audience statistical and website performance-related reasons, such as calculating the percentage of our Website users who live in a particular state or the Website pages visited most frequently.
Specifically, we regularly collect and process the following types of personally identifiable information from you (which may also constitute “personal data”, as that data is defined under applicable data protection laws) for the following purposes:
|Category||Types of Data and Purpose|
|Contact Information / Feedback / Inquiries||When you submit feedback to us, contact us for support, or ask us questions, we collect your name, email address, postal address, telephone number, and/or other contact information necessary to respond to your feedback, provide support, or answer your question.|
|User Account Information||When you create an account, we collect your contact information and ask if you would like to submit other identifying information (e.g., age, gender,) and demographic information (i.e., geographic location) in addition to your username, your password, and registration information. We do this in order to provide you with password-protected access to the account you requested and allow you to maintain your account profile and access certain interactive Website features.|
|Business Information||When you seek services from us in the course of our contractual or customer relationships between you and/or your organization, we collect business contact information and other personal information in order to provide you with the services you have requested.|
|Cookies||When you visit our Website, we may collect cookies and use similar technologies to, among other things, provide you with a more personal and interactive experience on our Website, to improve our marketing efforts, and for website usage analytics. Please see our Cookies and Similar Technologies Policy for more information. If you choose to disable cookies and similar technologies, some areas and features of the Website may not work properly.|
|Email Interconnectivity||If you receive email communications from us, we may use certain tools to capture data related to when you open our messages, click on hyperlinks or banners it may contain, and make purchases. We use this information to enhance and support our marketing and sales operations.|
|Employment||If you apply for a job through our Website, or become our employee, we collect personal information necessary to process your application or employment. This may include, among other things, your contact information, social security number, employment history, etc.|
|Mailing List, Newsletters, and Marketing||When you sign up for one of our mailing lists, newsletters, or other marketing lists, we collect your contact information, including your email address, phone number, and/or postal address, when necessary to contact you in the way(s) that you request.|
|Surveys, Questionnaires, Social Media||When you submit a survey, questionnaire, contest entry, or similar form by using the Website, social media, or other online survey tools and platforms accessible via our Website, we or third parties operating those tools, platforms, or social media websites may collect your social media handle or profile, or any other identifier that you use to be contacted online or offline. This information may also include personally identifiable and business information, but only to the extent that you voluntarily provide it to us.|
|Sensitive Personal Information||When necessary to respond to your requests for services or employment, we may collect information regarding your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, financial information, or data concerning your sex life or sexual orientation. We only collect this sensitive personal information with your express consent or as otherwise permitted by applicable law.|
How Will We Use Your Personal Information?
Wherever possible, we seek a person’s consent before we collect their personal information. The form of consent may vary depending on the circumstances and the type of information being requested. Consent can be express or implied, and can be provided directly by the individual or by an authorized representative. When determining the appropriate form of consent, we take into account the sensitivity of the personal information, the reasons we are collecting it, and the reasonable expectations of the person. When using personal information for a new purpose, we will document that new purpose and ask for consent again. We will not use your personal information without your consent unless it is either for the same purpose for which the information was originally collected or compiled, consistent with that purpose, or for a purpose that permits disclosure under applicable law.
In addition to the specific categories of data use previously outlined, we may with your express consent and/or under recognized legal grounds, also use your personal information for the following purposes:
- To provide you with services you have requested and to manage our relationship with you, including administering your account, processing payments, accounting, auditing, billing and collection and taking other steps necessary to the performance of our business relationship with you;
- To present and improve Website contact and functionality;
- To determine user interests, needs, and preferences;
- To provide notice of changes to our Website or the services we offer or provide through it;
- To conduct research and analysis;
- To develop new products and services;
- To manage and maintain the security of our Website and services;
- To market our services to you. We will only provide you with marketing-related information after you have, where legally required to do so, opted in to receive those communications and having provided you with the opportunity to opt-out of such communications at any time.
- To comply with our legal and compliance obligations, including maintaining records, performing compliance audits, etc.
- For insurance purposes;
- To exercise and defend our legal rights, or to comply with court orders;
- To respond to requests from public and government authorities;
- For any other purpose related to and/or ancillary to any of the purposes and uses described in this Policy for which your personal information was provided to us;
- In any other way we may describe when you provide the information; and
- For any other purpose to which you have expressly consented.
We may process your personal information in connection with any of the purposes and uses set out in this Policy on one or more of the following legal grounds:
- because we have a necessary and legitimate interest in doing so to perform the services you have requested, to comply with your instructions or other contractual obligations between you and us;
- to comply with our legal obligations as well as to keep records of our compliance processes;
- because our legitimate interests, or those of a third party recipient of your personal information, makes the processing necessary, provided those interests are not overridden by your interests or fundamental rights and freedoms;
- because you have chosen to publish or display your personal information on a public area of the Website, such as blog or comment area;
- because it is necessary to protect your vital interests;
- because it is necessary in the public interest; or
- because you have expressly given us your consent to process your personal information in a particular manner.
We do not use your personal information for making any automated decisions affecting or creating profiles other than as described above and welcome your questions and feedback about the nature and lawful bases of our processing activities.
Disclosure Of Your Personal Information
We do not sell, rent, or lease your personally identifiable or business information to third parties. We may, however, share your personal information in the following contexts:
|Job applications and Employment||If you apply for a job with us, we may disclose personal information necessary to process your application or employment. This may include, among other things, your contact information, your social security number, employment history, etc. in accordance with applicable law.|
|Surveys, Questionnaires, and Forms||We may maintain or associate Survey, Questionnaire, or Form information with other information we collect through the Website. Surveys may be used (a) to connect you with other founders, investors, partners, clients, or customers; (b) for community research purposes (as described above); or (c) for any other purposes described to you when you consent to the Survey.|
|Feedback / Support / Inquiries||If you provide us with feedback, contact us for support, or ask us questions via web form, telephone, email, or other method allowed by our Website, we will collect and may disclose your name, email address, other contact information and other information as needed to respond to your feedback, request for support, or answer your question.|
|Employees, business affiliates, and intermediaries||We disclose your personally identifiable information to our affiliates, subsidiaries, or divisions and their respective officers, directors, employees, accountants, attorneys, and agents, or with our business partners, all of whom are bound by all of the confidentiality and other data processing protections and practices described in this Policy, use your information strictly to carry out their job duties on a need-to-know basis, and only do so as required by law and as required by our legitimate business operations.|
|Mailing List and Newsletters||When you sign up for one of our mailing lists or newsletters, we disclose your contact information, including your name, company name, email address, postal address, and telephone, as necessary to complete and process your sign up and manage subscription.|
|Service Providers||We may share your personal information with our Service Providers. Among other things, Service Providers may help us to administer the Website, support our provision of products and services requested by you, provide technical support, send marketing and promotions and communicate with you about our products and services, payment processing issues, and other legitimate purposes permitted by law.|
|Corporate Change||We may sell, transfer or otherwise share some or all of our assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy, without your permission. In such an event, personally identifiable information may among the assets transferred.|
|Sensitive Personal Information||When necessary in order to respond to your requests for services or employment, we may collect information regarding your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, financial information, or data concerning your sex life or sexual orientation. We will only collect this sensitive personal information with your express consent or as otherwise permitted by applicable law.|
Our Website may be developed and supported by third party vendors, who may, in the course of performing such services for us, have access to your personally identifiable information. We contractually require such vendors to maintain the confidentiality of your information, and take appropriate measures to keep it secure. We prohibit such vendors from using or sharing your information for any purpose other than in performing specific services for us required to maintain and update our Website.
By hosting, developing, or supporting our Website, the above vendors may periodically access our web server and/or employ analytics technologies during the course of their work that may automatically collect and store the following general information about you: the originating name of the domain from which you access the Internet; the date and time you access the Website; the pages of the Website you visit; the Internet address of the website from which you linked directly to the Website; and the type of device, device ID, and browser you use to access the Website. This information is used to help us improve the Website by tabulating statistics about your use of our Website, such as error incidence and origin of referrers, that allow us to make the Website more useful to you.
One such third party vendor is the Better Business Bureau (the “BBB”), available at www.bbb.org. The BBB sets standards for ethical business behavior and monitors compliance to help consumers identify trustworthy businesses, and those that aren’t, through more than 4 million BBB business reviews. We utilize a clickable image of the BBB’s brand logo to redirect you to the BBB site, where our BBB rating and other relevant information are displayed.
Another such third party vendor is Amazon CloudFront (“CloudFront”), available at cloudfront.net. Amazon CloudFront is a global content delivery network service that delivers data, videos, application, and application programming interfaces (“APIs”) to viewers with low latency and high transfer speeds. We utilize CloudFront as a secure content delivery network for our Website.
Another such third party vendor is Google Analytics and its related suite of services to collect information about the use of the website. Google application programming interfaces are used to facilitate communication with Google Services. We use Google Analytics to gather information about how the Website is used in order to determine the best ways to improve the user experience.
How Long Do We Store Your Personal Information?
We will retain your personal information for as long as needed to fulfill the purposes for which it was collected. We also will retain and use your personal information as long as necessary to comply with our business requirements, legal obligations, resolve disputes, protect our assets, provide our services, and enforce our agreements. When we no longer have a purpose to retain your personal information, we will security destroy your personal information in accordance with applicable law and our policies.
Security Of Your Personal Information
We maintain appropriate technical and organizational measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorized manner, altered or disclosed during collection, storage, and processing. The level of safeguards used to protect personal information will depend on the sensitivity of the personal information, the amount, distribution and format of the information, and the method of storage.
While our security measures seek to protect your personal information in our possession, no security system is perfect and we cannot guarantee that your personal information will remain absolutely secure in all circumstances or that any privacy settings or security measures contained on the Website cannot be circumvented.
The majority of communications on our Website, including any submissions through available forms, are sent through the standard HTTP protocol and may be delivered using regular e-mail. Information sent over HTTP is not encrypted. E-mail, while convenient, does pose some risks (e.g., e-mail is not a secure form of communication, is unreliable, can be forwarded, etc.). Any transmission of information that you make through our Website and services is at your own risk.
The safety and security of your personal information also depends on you. Where you use a password for access to restricted parts of the Website, you are responsible for keeping the password confidential. Do not share your password with anyone.
If a security breach causes an unauthorized intrusion into our Website or systems that compromises your data, we will notify you and any applicable regulator when we are required to do so by applicable law.
Updating Your Personal Information
If any of the personal information you have provided to us changes, please let us know. For instance, if your email changes, you wish to cancel any request you have made of us, or if you become aware of inaccurate personal information about you, use our Contact Us details to update your information. You may also edit your account details if you have a user account through our Website.
We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.
Your Rights To Access And Control Your Personal Information
Please use the Contact Us details at the end of this Policy to exercise your rights and choices under this Policy.
Right of Access. If required by law (e.g., under the GDPR), upon request, we will grant reasonable access to the personal information that we hold about you.
Accuracy. Our goal is to keep your personal information accurate, current and complete. Please contact us if you believe your information is not accurate or changes.
Right to Object. In certain circumstances, as permitted under applicable law, you have the right to object to processing of your personal information and to ask us to erase or restrict our use of your personal information. If you would like us to stop using your personal information, please contact us and we will let you know if are able to agree to your request.
Right to Erasure and Deletion of Your Personal Information. You may have a legal right (for instance, if you are located in the EU or EEA under the GDPR) to request that we delete your personal information when it is no longer necessary for the purposes for which it was collected, or when, among other things, your personal information has been unlawfully processed. All deletion requests should be sent to the address noted in the Contact Us section of this Policy.
We may decide to delete your personal information if we believe it is incomplete, inaccurate or that our continued storage of your personal information is contrary to our legal obligations or business objectives. When we delete personal information, it will be removed from our active servers and databases and our Website, but it may remain in our archives when it is not practical or possible to delete it. We may also retain your personal information as needed to comply with our legal obligations, resolve disputes, or enforce any agreements.
Right to Withdraw Consent. If you have provided your consent to the collection, processing and transfer of your personal information, you have the right to fully or partially withdraw your consent. To withdraw your consent, please notify us using the information in the Contact Us section of this Policy and you may follow opt-out links on any marketing communications sent to you.
Once we have received notice that you have withdrawn your consent, we will no longer process your information for the purpose(s) to which you originally consented unless there are compelling legitimate grounds for further processing that override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
Withdrawal of consent to receive marketing communications will not affect the processing of personal information for the provision of our services.
Right to Complain. If you believe that your rights relating to your personal information have been violated, you have a right to lodge a complaint with the applicable enforcement authority, or seek a remedy through the courts. You may also lodge a complaint with us by contacting us using the information provided in the Contact Us section of this Policy.
Online Tracking. We do not currently recognize browser settings or signals of tracking preferences, which may include “Do Not Track” instructions.
California Residents. California Civil Code Section § 1798.83 permits users of the Website who are California residents to request certain information regarding our disclosure of PII to third parties for their direct marketing purposes. If you are a California resident and would like a copy of such notice, please submit a written request to us using the information in the “Contact Us” section of this Policy.
European Union or European Economic Area Residents. If you are located in the EU or EEA and believe we have not processed your personal information in accordance with applicable provisions of the EU GDPR, you may lodge a complaint with your local data protection or supervisory authority.
Canadian Residents. If you are located in Canada and believe we have not processed your personal information in accordance with applicable provisions of the PIPEDA, you may lodge a complaint with your local data protection or supervisory authority, including the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/en/report-a-concern/file-a-formal-privacy-complaint/file-a-complaint-about-a-business/file-a-complaint-under-pipeda/
Cross Border Transfers of Personal Information
Residents of the EU / EEA. We rely on recognized legal bases to lawfully conduct cross-border transfers of personal information outside of the European Union (EU) and European Economic Area (EEA), such as your express informed consent (as noted above), when transfer is necessary for us to deliver services pursuant to an agreement or contract for services between us and you, or when the transfer is subject to safeguards that assure the protection of your personal information, such as the European Commission’s approved standard contractual clauses.
Links To Other Websites
This Website may contain links to, and media and other content from, third party websites. These links are to external websites and third parties with which we have no relationship. If you click on an embedded third-party link, you will be redirected away from this Website to the external third-party website. You can check the URL to confirm that you have left this Website.
We cannot and do not (i) guarantee the adequacy of privacy, security, practice content or media provided by third parties or their websites, (ii) control third parties’ independent collection or use or your personal information, or (iii) endorse any third party information, products, services or websites that may be reached through embedded links on this Website.
The Children’s Online Privacy Protection Act (“COPPA”), as well as other data privacy regulations, restrict the collection, use, or disclosure of personal information from and about children on the internet. Our Website and the services are not directed to children aged 18 or younger, nor is information knowingly collected from children under the age of 18. No one under the age of 18 may access, browse, or use the Website or provide any information to or on the Website. If you are under 18, please do not use or provide any information on this Website. If we learn that we have collected or received personal information from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it.
For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.
We reserve the right to update and change this Policy from time to time in order to reflect any changes to the way in which we treat your personal information or in response to changes in law. We will post any changes we make to this Policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website’s home page and through email communication, when appropriate. The date this Policy was last revised is identified at the top of this Policy.
If you have questions or comments about this Policy, wish to access personal information we hold about you, believe the personal information we have about you is incorrect, or wish to lodge a complaint with us about how we have handled your personal information, please contact us using the contact details below and we will do our best to assist you:
Outsource Corporate Partners, LLC
450B Century Park South, Suite 204
Birmingham, Alabama 35226
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