Celebrate Success

Celebrate Success

Thanks again to David Friedman for sharing such an important fundamental: CELEBRATE SUCCESS. Catching people doing things right is more effective than catching them doing things wrong. Regularly extend meaningful acknowledgment and appreciation – in all directions...
Share Information

Share Information

Thanks again to David Friedman for sharing such an important fundamental: SHARE INFORMATION. With appropriate respect for confidentiality, share information freely. Learn to ask yourself, “Who else needs to know this?” Information is one of our greatest assets. Find...
Create Win-Win Solutions

Create Win-Win Solutions

Thanks again to David Friedman for sharing such an important fundamental: CREATE WIN-WIN SOLUTIONS. It’s a two-way street. Learn to think from others’ perspective. Discover what they need and find a way to help them meet those needs while also fulfilling your own....
Go The Extra Mile

Go The Extra Mile

Thanks again to David Friedman for sharing such an important fundamental: GO THE EXTRA MILE. Be willing to do whatever it takes to accomplish the job…plus a little bit more. Take the next step to solve the problem. Even if it takes doing something that’s not in your...
Listen Generously

Listen Generously

Thanks again to David Friedman for sharing such an important fundamental: LISTEN GENEROUSLY. Listening is more than simply “not speaking.” Be present and engaged. Quiet the noise in your head and let go of the need to agree or disagree. Create space for team members...